1. Acceptance of Terms

By accessing and using the DIGIIT platform, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Our Services

DIGIIT provides an online marketplace for curated celebration bundles delivered through our Hub network. Our services include:

• Browse and purchase celebration bundles
• Order tracking and delivery management
• Customer support and assistance
• Account management and order history

3. User Accounts

To use our services, you must:

• Be at least 18 years of age
• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of unauthorized access
• Be responsible for all activities under your account

4. Orders and Payments

Pricing

All prices are in Indian Rupees (INR) and include applicable taxes. Delivery charges are calculated based on distance and weight.

Order Acceptance

We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraud.

5. Prohibited Uses

You agree not to:

• Use the platform for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the platform's operation
• Use automated systems to access the platform
• Impersonate any person or entity

6. Intellectual Property

All content on the DIGIIT platform, including text, graphics, logos, images, and software, is the property of DIGIIT Pvt. Ltd. and protected by intellectual property laws.

7. Limitation of Liability

DIGIIT shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our services. Our total liability shall not exceed the amount paid for the specific order in question.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of the platform constitutes acceptance of modified terms.

Shipping Policy

Orders will be delivered to the address provided by the customer during checkout. The estimated delivery time will be displayed during the ordering process where applicable.

Delivery times may vary depending on the delivery location, product availability, traffic, weather conditions, or other unforeseen circumstances. Customers are responsible for providing accurate delivery details and ensuring that someone is available to receive the order.

Any applicable shipping or delivery charges will be displayed before the order is confirmed.

Cancellation Policy

Customers may request cancellation of an order before the order enters the preparation or dispatch process.

Once an order has been prepared or dispatched, cancellation may not be possible. Cancellation requests will be reviewed based on the current status of the order.

If a cancellation is eligible for a refund, the refund will be processed according to the applicable Refund Policy and the original payment method used for the order.